Shipping Policy

Unequiq Shipping Policy: Possible Delays Due to High Demand

 

At Unequiq, we deeply appreciate your patronage and strive to ensure timely delivery of your orders. However, during peak seasons, promotions, or high-demand periods, shipping may experience delays. Please take note of the following information regarding potential shipping delays:

 

Order Processing Time:

 

Orders are typically processed within 1-2 business days, excluding weekends and holidays.

 

Shipping Timeframe:

 

While we make every effort to dispatch your order promptly, please be aware that due to high demand, shipping may take between 2 to 4 weeks.

 

Communication of Delays:

 

In the event of extended shipping times, we will notify you promptly through email, providing you with the latest updates on your order's status.

 

Tracking Information:

 

Once your order is shipped, you will receive a confirmation email with tracking information to monitor its progress.

 

International Shipping:

 

International orders may experience longer shipping times, and we appreciate your understanding in such cases.

 

Customer Support:

 

Our dedicated customer service team is available to address any concerns or inquiries related to your order. Please feel free to reach out to us at info@unequiq.com.

 

Pre-Order and Backorder Items:

 

If your order includes pre-order or backorder items, the entire order will be shipped once all items are available. Please refer to the estimated shipping dates provided for pre-order and backorder items.

 

We sincerely apologize for any inconvenience caused by potential delays. Your satisfaction is our priority, and we assure you that we are working diligently to fulfill your order as quickly as possible.

 

Thank you for your understanding and continued support of Unequiq. We value your trust and are committed to delivering quality products to your doorstep.